ConnexAI

ConnexAI (formerly Connex One) is a Manchester customer-engagement platform that automates customer support across voice and digital channels using conversational AI. Its products include AI agents for support, AI analytics for data-driven insight, and AI voice solutions, delivered through an omnichannel contact-centre platform. Founded in 2013, it raised over £93M in a Series C in 2022, backed by investors including GP Bullhound and Latium Enterprises. The company has expanded internationally and employs several hundred staff, serving enterprises that run large customer-service operations.