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Customer Service AI

General Counsel

NiCE·United Kingdom - London·Posted 13 Aug 2026
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The General Counsel International provides comprehensive legal support to the business across the international region (EMEA and APAC), with a primary focus on advising regional leadership and Go-to-Market teams. This role serves as a senior legal partner to the business while overseeing a broad range of legal and regulatory matters, including commercial, corporate, compliance, regulations, privacy, litigation, labor, procurement, and real estate. 

As a member of both the regional Leadership Team and the Global Legal Leadership Team, this position plays an important role in aligning legal strategy with business priorities and collaborating with senior legal colleagues in other markets to strengthen legal support globally. 

How will you make an impact? 

  • Act as the strategic legal lead for the International Region, ensuring legal support is aligned with business priorities and regional objectives. 
  • Serve as a trusted advisor to senior leaders, contributing legal insight to key business discussions and decisions. 
  • Help shape and advance the vision and development plan for the legal function in partnership with the Global GC and Legal Leadership Team. 
  • Oversee the review, drafting, and negotiation of partner and customer-facing and other commercial agreements, including vendor and subcontractor arrangements. 
  • Hands-on negotiate strategic transactions. 
  • Advise and implement various regulatory requirements, such as GDPR, NIS2, DORA, etc. 
  • Manage relationships with external legal service providers and advisors across the region to ensure effective and efficient legal support. 
  • Provide legal guidance on labor and employment matters, including regulatory compliance, internal employment regulations, and disputes. 
  • Support regional risk management and compliance efforts, including implementation of the global risk matrix and coordination on ethics and trade sanctions matters. 
  • Oversee corporate legal matters related to regional legal entities and support cross-functional compliance requirements with Corporate Legal, Finance, and Tax. 
  • Manage regional litigation matters and related external counsel coordination. 
  • Oversee the international legal budget to support delivery of legal services in a strategically efficient manner. 

Have you got what it takes? 

  • Proven success in technology companies in a similar senior legal role. 
  • Proven management experience of legal teams of at least 4 members  
  • Demonstrated experience as a commercial legal business partner with a strong track record of delivering results. 
  • Excellent judgment, analytical capability, and problem-solving skills. 
  • High focus on effectiveness use of AI 
  • Broad legal expertise across multiple disciplines, including corporate law, litigation, regulatory advise, labor law, compliance, and commercial contracting. 
  • Strong understanding of how legal issues affect organizations and influence business strategy and operational decision-making. 
  • Ability to identify, anticipate, and mitigate legal risks proactively and to see around the corner. 
  • High degree of professional ethics and integrity. 
  • Strong interpersonal and communication skills, with the ability to build credibility with senior stakeholders. 
  • Ability to work under intense deadlines and in a high paced environment 
  • Experience in large enterprises – an advantage 
  • Experience working effectively across functions and with internal and external stakeholders in a complex business environment. 
  • A minimum 12-years’ PQE   
  • Relevant legal degree 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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Listing captured 14 Aug 2026. Roles change fast; always confirm on the company's site.